Advanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience. After several phone calls my application was approved. Bank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance. They requested the same information from me three times which I dutifully submitted. MSA III – High school diploma or general education degree (GED).Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market. MSA II - High school diploma or general education degree (GED).A minimum of one year of customer service experience or Bank/Credit Union/financial Call Center knowledge/experience with financial products. MSA I - High school diploma or general education degree (GED).All MSAs are expected to support the Call Center queues (phone and email).All MSAs may be assigned duties to support other areas in the Credit Union.All MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union. NASA FCU Branch Location at 300 E St SW Ste GC-21, Washington, DC 20024 - Hours of Operation, Phone Number, Services, Routing Numbers, Address, Directions and Reviews.Advises members regarding available insurance protection (life, disability, gap, etc.). Handles consumer loan application processing, document collection, and disbursements.Handles complex member situations such as deceased member, guardianships, and representative payee accounts.Before visiting, please contact Navy Federal at 1-88 to make sure you will be allowed on. Members who are not assigned to or do not work on these installations may not be able to visit an on-site branch or use an on-site ATM. Processes a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes. military installations has been restricted.Responds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.Identifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.
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